Grokstream Triple-T: Grok AIOps
Grokstream’s mission is to help our customers detect service-impacting issues as early in their lifecycle as possible, and then help them prevent and/or resolve the underlying problems as quickly as possible.
Grok is a second-generation AIOps platform. There is a lot of skepticism in our space around the words artificial intelligence (AI). That’s because many of the first-generation platforms marketed heavily to the term “”artificial intelligence””, but after years of adoption, their customers realized that they still had teams of people writing and building rules to correlate the alarms. When we entered the market, we heard this feedback, and identified key areas that would help us eliminate this “Lack of AI” gap. In this session, we will explore how Grok leverages a true AI approach to reduce the alarm and incident noise, predict outages, determine root case, and automate the resolution.
Josh Kindiger is President, Chief Operating Officer, and Co-Founder of Grokstream. A seasoned technology executive and entrepreneur with more than 25 years of experience, Josh has built and scaled solutions for communication service providers (CSPs), managed service providers (MSPs), and large enterprises operating complex IT and network environments.
At Grokstream, Josh leads global sales and operations while driving the go-to-market execution of the company’s Predictive and Agentic AI platform for IT and Network Operations. Grok’s Cognitive AI architecture continuously learns from operational data and human expertise to compress noise, surface predictive insights, and enable role-based operational agents that help teams move from reactive firefighting to proactive operations.
Josh has built a reputation for developing high-growth companies in competitive markets with a candid, customer-focused leadership style. Today, he is focused on helping organizations solve one of the defining challenges of modern operations—the noise problem—by applying AI to transform how IT and network teams detect, understand, and resolve operational issues.
Prior to founding Grokstream, Josh co-founded and served as Vice President of Sales at Resolve Systems, a pioneer in IT Process Automation. During his more than 16 years there, he managed corporate strategy, sales operations, and customer success, while helping guide multiple investment rounds and strategic divestitures. Throughout his career, Josh has also launched several startups, led companies through successful acquisitions, and held management roles within Fortune 500 organizations.
Josh holds an MBA from Southern Methodist University’s Cox School of Business and a Bachelor of Business Administration in Marketing and Finance from the University of North Texas. He lives in Prosper, Texas, with his family and enjoys gardening, movies, and CrossFit.
