Grokstream Triple-T: Grok AIOps

Spring 2024

Grokstream’s mission is to help our customers detect service-impacting issues as early in their lifecycle as possible, and then help them prevent and/or resolve the underlying problems as quickly as possible.

Grok is a second-generation AIOps platform. There is a lot of skepticism in our space around the words artificial intelligence (AI). That’s because many of the first-generation platforms marketed heavily to the term “”artificial intelligence””, but after years of adoption, their customers realized that they still had teams of people writing and building rules to correlate the alarms. When we entered the market, we heard this feedback, and identified key areas that would help us eliminate this “Lack of AI” gap. In this session, we will explore how Grok leverages a true AI approach to reduce the alarm and incident noise, predict outages, determine root case, and automate the resolution.


Josh Kindiger has been a successful technology executive for over two decades. As a veteran entrepreneur with over 25 years of experience selling solutions to managed service providers, communication service providers, and large enterprises, Josh has established a reputation for developing fledgling companies in competitive growth markets. He is an ambitious leader with a charismatic, candid approach to solving problems and working with customers. Today, he’s focused on helping companies solve the defining challenge of IT and Network Operations: the noise problem.

He accomplishes this as President and Chief Operating Officer of Grokstream, the industry’s most comprehensive AIOps solution. In these roles, he is responsible for Sales and Operations, overseeing the development and rollout of Grok AIOps—including end to end management in all markets.

Prior to forming Grokstream, Josh co-founded and served as Vice President of Sales at Resolve Systems, a pioneer in IT Process Automation. He managed corporate strategy, sales operations, and customer success, supervising several strategic divestitures and coordinating multiple investment rounds. In addition to his over 16 years spent at Resolve, Josh has also launched multiple start-ups, administered them through successful acquisitions, and held management roles with several Fortune 500 companies.

Josh is married and the father of four (mostly grown!) children. He lives in Prosper, Texas, and is an ardent gardener, movie-watcher and Crossfitter. He earned an MBA from Southern Methodist University’s Cox School of Business, and a Bachelor of Business Administration with a focus on Marketing and Finance from the University of North Texas.

Related events