What Do Dev & Ops Need from Each Other?

Spring 2022

Close collaboration between development and infrastructure teams sits at the very core of DevOps practices. But while much attention is paid to an application’s functionality, the “day in the life” needs of applications are often overlooked until their absence becomes problematic in production. Examples are monitoring, observability, platform and application updates. All of these are relatively easy to implement when considered early in the product lifecycle. Historically, however, they are not considered development topics. Proper DevOps practices mandate shifting them left, enabling smoother transition to production followed by efficient management of the application through its entire life. This session explores what needs to happen in the real world of enterprise software delivery for DevOps theory to succeed in practice.


During her 25+ years consulting in the IT industry, Cathy has worked with business leaders at many Fortune 500 corporations, helping to drive large-scale cost optimization and modernization programs yielding 8-digit cost savings that can be re-invested to fuel further technology and business innovation. Under Cathy’s leadership, Strongbow has become a leading advocate for enterprise interests in the network technology sector, helping suppliers rethink their approach to build creative solutions that maximize benefit for the enterprise. Cathy is a recipient of the EY Entrepreneurial Women of the Year award. She holds an MBA from NYU’s Stern School of Business and a B.S. in Marketing from Boston College.

Ernest co-founded ONUG with Nick Lippis after realizing that the user community needed to take control of their own destiny and expedite the network transformation. At the time he was VP of the Internetwork Engineering organization at Fidelity Investments and under his leadership Fidelity hosted the first ONUG in Boston in February 2013.

A 12-year veteran of Fidelity, Ernest was responsible for leading the team that engineered world class network, security, and application delivery services driving value to the customer beyond infrastructure management. Ernest also managed the Network and Voice service portfolio as well as Global Network Operations LAN/WAN teams and has held various technical and leadership roles.

Mark has over 30 years of technical sales and account management experience in the software and semiconductor industries. For the past decade, his entire focus has been on bringing the benefits of cloud computing to the enterprise. Most recently his cloud vision has expanded to include microservices and DevOps. He passionately believes that the current wave of technology innovation can significantly improve the state of the art in enterprise software application delivery.

Prior to turning to the dark side Mark had 10 years of experience as an embedded software developer. He prides himself on having kept current on the technology front while still being able to find his way around a debugger.

Mark holds a bachelor of science degree in electrical engineering from George Washington University.

The most memorable accomplishments experienced are seeing how the technology weaves into the business processes to deliver outstanding customer experiences.  Joe’s journey brought him thru most functional IT roles always balancing business, technical and people management practices.   An evangelist for DevOps and Agile practices, he helps organizations transform the way they work.  Curiosity is his driver for learning, mostly by reading or listening to others more experienced and then ‘test and learn’ with real life experiences.  He has also completed certifications as a Scrum Master, COMPTIA Security, ITIL v3, Pragmatic Product Marketing, and Six Sigma Yellow Belt.

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