AIOps – The ONUG Membership Journey

Fall 2021

Join the AIOps Working group was we drill into the Journey Map and debate the biggest challenges organizations face in navigating the AI landscape.


Tim Van Herck is the Director of Technical Product Management at VeloCloud, now part of VMware. He has over 15 years of experience in networking, currently leading his team in strategy and development for training, content, and sales support. Prior to joining VMware, Tim held notable positions with Aryaka Networks, Cisco Systems, and Alcatel/Nokia. He has a Masters in Computer Science from Hogeschool Antwerpen.

Ken Arora is a Distinguished Engineer within F5’s Office of the CTO, focusing on cybersecurity and defining technologies for data-driven, AI-assisted security solutions.

Ken currently provides technical alignment and vision across multiple security product development teams. He also evaluates emerging technical and competitive trends to formulate a technical application security vision. Ken’s background spans both software and hardware development, and he is responsible for many of F5’s hardware/software co-designed solutions and is also passionate about workflow-driven user experience design. His current focus is around next generation Zero Trust evolution and the use of big data enabled machine learning to improve security efficacy.

Before joining F5 in 2012, Ken was architect of Intel’s Pentium and Pentium Pro processors and Cisco’s ASA product family. He later co-founded a startup that developed a hardware-accelerated solution stack for pattern matching. Ken’s first role at F5 was as architect for the BIG-IP AFM, the world’s fastest DC firewall and a primary component of F5’s SP solution, used by many of the world’s largest service providers.

Ken’s undergraduate degrees are in Astrophysics and Electrical Engineering, from Rice University. Outside of work, enjoys playing hockey, but when off the ice, he also spends time on the board of Silicon Valley Shakespeare and is a superforecaster for the Good Judgement project.

Bob started his career in wireless at Metricom (Ricochet wireless network) developing and deploying wireless mesh networks across the country to connect the first generation of Internet browsers. Following Metricom, Bob co-founded Airespace, a start-up focused on helping enterprises manage the flood of employees bringing unlicensed Wi-Fi technology into their businesses. Following Cisco’s acquisition of Airespace in 2005, Bob became the VP/CTO of Cisco enterprise mobility and drove mobility strategy and investments in the wireless business (e.g. Navini, Cognio, ThinkSmart, Phunware, Wilocity, Meraki). He also drove industry standards such as Hot Spot 2.0 and market efforts such as Cisco’s Connected Mobile Experience. He holds more than 15 patents.


Ravi Rao leads Orchestral with years of experience as a technologist and entrepreneur. He is responsible for defining and delivering Orchestral’s vision of the AI-Driven Autonomous Enterprise.

I’m the Co-Founder and Co-Host of The Tech Fugitives Show. The show covers IT news with a dash of science. Mix in some humor and it becomes… “Tech Talk that doesn’t Suck!”

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