In today’s age of digital transformation, companies are trying to capitalize on the momentum by adding security operations automation and orchestration systems to their SIEM (Security Information and Event Management) platforms. Splunk acquired Phantom; IBM acquired Resilient; Rapid7 acquired Komand. These are all recent proofs of the rapid maturation of the market for security operations, automation, and orchestration.
Trends Driving the Need for Automating Security Operations
These two trends drive the focus on automation and orchestration:
Automation Helps Transform Security Operations
Understaffed Security and Operations Center (SOC) teams cannot handle all the work. Security automation and orchestration can help transform security operations to remedy the situation.
With SOAR (Security, Operations, Analytics, and Reporting) tools, enterprises can have a unified repository for security app information. They make the security investigation easier and faster because they can investigate low-level security cases themselves. By escalating the most critical information, staff can intervene and detect the root cause of attacks much more natural.
Today, security breaches and attacks are a matter of “when,” and not a matter of “if” anymore. Security teams must be able to detect the attack, stop it, and mitigate the damage as quickly as possible by using different tools. By integrating all the tools required by SOC teams, SOAR tools expedite this process as the security team has all the information in one place.
SOC team members spend much of their time handling manual tasks, while these cumbersome, repetitive tasks can automate with SOAR tools. Some analysts say that up to 80% of this remediation work can be automated. As for false alarms, they’re eating into SOC teams’ time which they could use more productively. When the staff gets so used to seeing alert notifications, they may fail to respond to real emergencies. SOAR tools can fix this by automating the responses to low-level alerts.
SOC teams typically use different security solutions from different vendors. However, these tools don’t necessarily work together. Some vendors even claim that their products support solutions from other vendors, but the integration between them is often more theoretical than practical. This integration performs in SOAR tools, and SOC teams can use them to:
Other than security tools, SOAR tools also provide security analysts the insight into IT management tools such as configuration management systems, helpdesk systems, and asset databases.
With SOAR tools, security staff can investigate attacks and respond more quickly. These automation capabilities can help to mitigate the damage from cyber-attacks without human intervention. And when the team does need to get involved, they will have all the essential information about the attack.
Measuring the Success of Security Operations Automation
Measuring SOC efficiency and automation results are critical for gaining insights to find out where an enterprise should spend automation efforts to improve their security. An organization should seek:
Security operations automation and orchestration should be a high-priority issue for enterprise organizations. CISOs need to take a strategic approach and take their time to assess how it’s done today, collaborate with other organizations of similar industry and size to “compare notes,” and seek for quick automation wins. Security is a process, not a product. That’s why enterprises should start with simple process orchestration to gain their expertise with evolving technologies. By taking your time and focus, you will improve your operational efficiency and security efficiency.