Enterprise AI is moving beyond helping operators investigate incidents to taking on operational work itself. This session explores the shift from AI-assisted operations to trusted agentic operations—and why it requires a fundamentally different architecture. Learn how persistent memory, adaptive learning, explainable reasoning, and governance distinguish true agentic systems from copilots and enable enterprises to progressively delegate operational work to AI. Together, these capabilities form an Operational Metacortex: a persistent intelligence layer that learns, reasons, and acts across operations, creating a practical path from human-in-the-loop workflows to governed autonomy and self-healing operations. Visit the Droma booth to see it in action.
Casey Kindiger is the Founder and CEO of Droma (formerly Grokstream), an enterprise AI company advancing predictive and agentic operations. A serial entrepreneur with more than 25 years of enterprise technology experience, he has founded multiple technology companies, including Resolve Systems in the IT operations management space. Casey holds a master’s degree in Psychology & Neuroscience from King’s College London, bringing a unique perspective on how principles of human cognition can inform the development of more capable, trustworthy AI systems. His work in cognitive AI has helped establish Droma’s award-winning platform for trusted predictive and agentic operations at scale.
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