Amitabh Kotwal is a seasoned executive with a strong background in telecommunications and the IT industry. He has held senior leadership roles and has contributed to business growth, incubated teams, and partner ecosystem management across multiple regions.
Amitabh Kotwal serves as Vice President of the Customer Success Group at Tata Communications, leading Solutions Engineering, Customer Success, and Strategic Alliances across the Americas. He oversees the region’s revenue performance and builds strong customer relationships that drive satisfaction, retention, and loyalty. Amitabh leads a results-driven Solutions Engineering organization that translates complex customer requirements and market opportunities into scalable, differentiated solutions that accelerate growth. He also directs the company’s strategy and engagement with key systems integrators and technology platform partners across the region. By developing joint strategic initiatives and integrated solutions, he enables partners to better serve customers, expand market share, unlock non-linear growth, and strengthen long-term profitability.
With nearly 25 years of telecommunications experience across several international assignments, Amitabh has held senior management and technical roles. His technical expertise and commercial judgment give him a strong understanding of the industry, enabling him to explain evolving digital trends to customers and clearly articulate how technology affects businesses today and in the future. Passionate about AI and digital transformation, he advises customers and partners on innovative solutions that address their rapidly changing needs.
Amitabh holds a graduate degree in computer engineering & post graduate degree in Management.