Transitioning from one legacy system to another can present significant challenges, including the need to update processes, upgrade or phase out outdated systems. However, the complexity of today’s IT environments demands more than a simple system swap. It requires a transformative AI strategy that integrates deeply into network, cloud, infrastructure and system operations.
In this session, attendees will gain insights into how to navigate this transition effectively. We will outline recommended best practices for enhancing operational efficiencies throughout the modernization process. We will also explore implementing the optimal mix of Predictive, Causal, and Generative AI.
This presentation is essential for forward-thinking IT Ops leaders looking to drive their organizations forward with cutting-edge AI strategies in their operational workflows.
Josh Kindiger is President, Chief Operating Officer, and Co-Founder of Grokstream. A seasoned technology executive and entrepreneur with more than 25 years of experience, Josh has built and scaled solutions for communication service providers (CSPs), managed service providers (MSPs), and large enterprises operating complex IT and network environments.
At Grokstream, Josh leads global sales and operations while driving the go-to-market execution of the company’s Predictive and Agentic AI platform for IT and Network Operations. Grok’s Cognitive AI architecture continuously learns from operational data and human expertise to compress noise, surface predictive insights, and enable role-based operational agents that help teams move from reactive firefighting to proactive operations.
Josh has built a reputation for developing high-growth companies in competitive markets with a candid, customer-focused leadership style. Today, he is focused on helping organizations solve one of the defining challenges of modern operations—the noise problem—by applying AI to transform how IT and network teams detect, understand, and resolve operational issues.
Prior to founding Grokstream, Josh co-founded and served as Vice President of Sales at Resolve Systems, a pioneer in IT Process Automation. During his more than 16 years there, he managed corporate strategy, sales operations, and customer success, while helping guide multiple investment rounds and strategic divestitures. Throughout his career, Josh has also launched several startups, led companies through successful acquisitions, and held management roles within Fortune 500 organizations.
Josh holds an MBA from Southern Methodist University’s Cox School of Business and a Bachelor of Business Administration in Marketing and Finance from the University of North Texas. He lives in Prosper, Texas, with his family and enjoys gardening, movies, and CrossFit.