Petek Ergul is Global Head of Service Management at HSBC Chief Technology Office, leading a geographically dispersed global engineering organization. She is accountable for defining and delivering its global transformation, encompassing technology, risk control uplift and organizational strategies; and for managing the relationships with cybersecurity, risk stewards, 2nd line of defence, audit, compliance, and regulatory affairs to ensure compliance across its technologies.

With a career of 20+ years in Mobile Communications and Financial Services industries, Petek is a result-oriented change leader, transforming, building and managing large and complex international technology operations in global infrastructure organizations and in delivering industry leading, scalable, secure and resilient technology solutions and services.

Petek holds an Executive MBA from Bayes Business School in London, a MSc in Broadband and Mobile Communication Networks and BEng in Computer Systems Engineering from University of Kent in Canterbury, the UK.