Michael Parks is the Vice President for Core Infrastructure Services and the Regional Vice President for all Dallas Campuses at
USAA. He is responsible for Data Center Management, Data Networks,
Servers, Storage, and Public Cloud infrastructure COE. Michael joined
USAA in 2019 and has over 25 years of experience in IT Enterprise
Infrastructure.

Currently he is leading the efforts to modernize USAA datacenters into a private cloud
capability, refresh campus-based infrastructure with automated controls for compliancy,
and to launch the infrastructure center of excellence for public cloud readiness through
automated safe landed coded services. He also spearheaded the expansion of the Velo
cloud platform, and associated internet circuit infrastructure that enabled the rapid
expansion of all USAA employees to WFH format.

Prior to USAA Michael led the AIG Fort Worth site campus of 750+ employees. Michael’s
specific role was VP of Data Network, Network Security, Collaboration, Call Center
Services, Data Center Services, and Workplace Services. Under his leadership at AIG, a
global enterprise wide re-architecture and re-platform of all the data network, security,
voice, and video platforms was completed. Prior to AIG, Michael lead similar large global
infrastructure transformations at General Motors, Hewlett-Packard, and Dell.
In his spare time, he enjoys spending time with his wife Jamye, his three daughters, and
two grandsons. Michael is an avid competitor in Ironman competitions. He has completed
five of the six events he has participated in!