AI Use Cases: Case Studies in Practical AI Solutions with Real ROI – Presented by World Wide Technology
Looking to understand which AI use cases deliver the greatest impact and measurable return on investment? This session, led by World Wide Technology, will showcase real-world case studies of AI-driven solutions that have generated tangible ROI across industries.
Attendees will gain deep insights into how organizations are successfully implementing GenAI to streamline operations, enhance customer experiences, and improve efficiency.
This session will highlight:
- Custom Chatbots & Virtual Assistants: How AI-driven chatbots are improving customer service, automating workflows, and reducing operational costs while delivering more personalized user experiences.
- AI in Contact Centers: Leveraging AI to enhance agent productivity, optimize call routing, and provide real-time sentiment analysis for improved customer engagement.
- RFP Automation: How enterprises are using AI to accelerate and enhance the proposal and bidding process, reducing manual effort and increasing response accuracy.
- AI Co-Pilots for Software Code Generation: The role of AI-powered coding assistants in boosting developer productivity, reducing errors, and accelerating software development cycles.
Each case study will dive into the challenges faced, the AI solution implemented, and the quantifiable business benefits achieved—including cost savings, efficiency gains, and revenue growth.
Whether you’re evaluating AI for your organization or looking to optimize existing deployments, this session will provide actionable insights into AI’s real-world impact and strategic value.
Kait has accumulated more than 15 years of experience in technology, primarily focusing on delivering concrete business outcomes and assisting clients in achieving their objectives. Her background encompasses operations, project management, solution design, digital transformation, and business development, providing her with a comprehensive skill set. In her current role as a Business Development Manager, Kait specializes in Workforce AI at WWT. She aims to identify growth opportunities and partnerships in this field, leveraging WWT’s capabilities around worker productivity solutions. These tools enhance productivity, efficiency, and innovation by integrating AI into everyday business processes. Kait’s varied professional journey has equipped her with a distinctive perspective, enabling her to craft innovative and effective solutions. She is deeply committed to helping clients leverage workforce AI technology to overcome their current challenges and those that lie ahead. As a Business Development Manager, she builds and nurtures relationships with clients, ensuring a deep understanding of their needs and tailoring technology solutions to meet them.
