What To Do About The Human in the Loop

In this episode of Built for Trust, host Nick Lippis is joined by Jason Edelman, founder of Network to Code, for a conversation about the evolution of network automation and the rise of AI-driven operations. Together, they explore how enterprises are moving from scripts and workflows to multi-agent systems capable of managing complex infrastructures. Jason shares how data, skills, and culture are shaping this next chapter, and why trust in automation still begins with people. As networks grow more intelligent, the question isn’t whether AI will run them: it’s how humans will stay meaningfully in the loop.

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