From Observability to Reasoning: How AI Is Transforming Network Operations

Traditional tools can detect problems. They can’t reason about them. That gap is becoming one of the biggest challenges in enterprise network operations.

In this episode of Built for Trust, Nick Lippis sits down with David Mann, Global Services Leader at NetBrain, to discuss what AI-driven network operations actually looks like in practice.

They explore why context and intent are foundational to effective automation, how standard changes and runbooks become the training ground for autonomous agents, and where human oversight still matters before organizations fully take humans out of the loop.

Nick and David also get into the infrastructure question many enterprise teams are facing right now. As AI workloads reshape traffic patterns and operational complexity, what breaks first, and how should teams rethink network design for the next era of enterprise infrastructure?

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