Patrick Heinz is currently the Senior Network Design Engineer for Ameriprise in charge of Global Network Performance Management and has been in this role for more than 6 years. In this role he has overseen the evolution of Ameriprise’s global network monitoring platform. Before joining Ameriprise, he worked with Qwest/CenturyLink/Lumen for more than ten years. Prior to starting with Qwest, he was President, Founder and Primary Patent Holder for Innovative Fiber Optic Solution (iFiber) out of Middletown, Ohio. He has three patents in the Metropolitan Ethernet space.