Infrastructure Operations Automation Is Here, Thanks to MCP and Agentic AI: Here are the Key Use Cases

What happens when you stop scripting and start reasoning?

In this episode of the Built for Trust Podcast, Itential CTO Chris Wade joins Nick Lippis to explore how the shift from human-driven workflows to AI-powered automation is transforming infrastructure forever. From the early days of CLI and OpenFlow to the rise of programmable controllers, LLM integration, and agentic protocols, Chris shares hard-won insights from years of helping enterprises digitize and scale their networks. They dive into the tension between DevOps tools and enterprise platforms, how trust in AI can be built through read-only access and guardrails, and why the real future lies in exposing infrastructure capabilities to AI, not just humans.

If your network’s still spiky and your workflows are static, it may be time to rethink everything.

New episodes of the Built for Trust Podcast come out every Thursday. Subscribe to get notified. See you next week!