Say Hello to NORM: Your AI-Powered NetOps Wingman – Broadcom Triple-T
Picture this: coffee in hand, you ask, “Good morning, NORM. Where should I focus today?” Instantly, NORM replies, “Good morning. Seattle’s router is dropping packets above 10%. Help desk tickets are piling up there—start there first.”
In this session, meet NORM – your Network Observability Remediation Manager. NORM represents the “art of the possible” when you power it with intelligent network observability data and analytics, NORM becomes your AI-driven wingman that can triage issues, open or escalate tickets, roll back configurations, and even predict utilization trends.
You’ll see how maturing your observability practice unlocks AI you can actually trust—so when you ask questions like “How healthy is my network this morning?” or “What’s the impact of this outage on neighboring devices?” NORM delivers actionable answers.
Discover what’s possible when network observability fuels AI—where your NetOps team gains a true digital copilot to boost resilience, accelerate remediation, and stay ahead of tomorrow’s demands.
As the Chief Technical Evangelist for Network Observability by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public and private sectors, managing data centers for startups, healthcare, financial and federal system integrators. His previous roles as a data center administrator, engineer, architect and manager provided him invaluable insights into the challenges and goals of IT consumers.
