Coty Advances Observability Maturity Practice and AI Adoption and Sees 95% Improvement in NetOps Innocence
Coty, a global cosmetics and fragrance leader with over 20,000 employees across 46 countries, prioritizes a mature observability practice which drives a resilient network experience for both internal teams and its worldwide customer base. In this session, Dan Ellsweig, Observability and Enterprise Management Architect at Coty, shares how he expanded visibility beyond Coty data centers to hold ISPs and cloud providers accountable for their performance. He also explores how Coty is fine-tuning AI models to generate predictive “weather alerts” for SD-WAN performance and multi-cloud connectivity.
As the Chief Technical Evangelist for Network Observability by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public and private sectors, managing data centers for startups, healthcare, financial and federal system integrators. His previous roles as a data center administrator, engineer, architect and manager provided him invaluable insights into the challenges and goals of IT consumers.
